Gambler’s Oasis Return Policy

Our staff constantly strives to deliver the highest quality product at the best price. We want you to be comfortable and happy with your slot machine before it ever leaves our shop and warehouse.

In order to be sure you select the perfect slot machine, we are happy to provide additional photographs and very specific details of the slot machine you want.

Gambler’s Oasis offers a 14 day return policy on slot machines subject to the following terms. Any return must be coordinated via e-mail or telephone with Gambler’s Oasis. The slot machine must be received back to Gambler’s Oasis in its original shipped working condition and all original parts must be included and unaltered.

Any unauthorized attempted alterations or repairs to the slot machine or any of its components without the consent of Gambler’s Oasis void this return policy. The customer will be responsible for sufficient crating and packaging of any returned item. The customer is responsible for any and all return freight costs and insurance.

Once Gambler’s Oasis receives the returned slot machine, it must pass a full inspection. Final determination of acceptance of returns is at the sole discretion of Gambler’s Oasis. Refunds will be subject to a 25% restocking fee plus the original cost of shipping, and any return shipping fees if the original shipment is not deliverable by the freight carrier.

All non-electronic parts may be returned within 14 days for a full refund less the cost of shipping. Any parts returns must be coordinated with Gambler’s Oasis. The customer is responsible for all return postage/freight charges plus insurance, and the product must arrive in a fully functional usable condition.

Any part, component or slot machine returned to Gambler's Oasis for repair that is found to be infested with insects or reptiles will not be repaired and will be disposed of or destroyed immediately.

If insects or reptiles from a customer's returned parts or slot machines result in an infestation at Gambler's Oasis Facility, the customer who submitted the parts or slot machines will be responsible for cost of any replacement parts or the slot machine, all pest control services, extermination services, and any other reasonable expenses incurred as a result of the infestation.

By returning any parts or slot machines to Gambler's Oasis for repair or refund, the customer acknowledges and agrees to this policy and confirms that all parts or slot machines returned are free of insects, reptiles or other pests prior to shipment or delivery.

All software sold individually cannot be returned and is not subject to any refund. Software sold by Gambler's Oasis LLC is tested and verified operational prior to shipment. Because of the delicate nature and possible harm due to static and other conditions, software is not subject warranty or return or refund.

Final determination of acceptance of any parts returned is at the sole discretion of Gambler’s Oasis.

Please e-mail or phone Gambler’s Oasis should you have questions regarding our Return Policy or Limited Warranty.